Terms & Conditions

1. Definitions

In these Terms & Conditions:

• "We," "us," or "our" refers to Meridiq, a consulting firm registered in Malaysia
• "You," "your," or "client" refers to the individual or organisation engaging our services
• "Services" refers to all consulting, assessment, workshop, and advisory services provided by Meridiq
• "Agreement" refers to the specific service engagement terms agreed between parties
• "Website" refers to all web properties owned and operated by Meridiq

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website or services.

You represent that you are at least 18 years of age and have the legal authority to enter into this agreement on behalf of yourself or the organisation you represent.

3. Service Description

Meridiq provides professional consulting services related to artificial intelligence integration, including but not limited to:

• AI Readiness Assessments for enterprises
• Curriculum Design Workshops for educational institutions
• Custom AI Strategy and Deployment Consulting
• Related advisory and support services

Service details, scope, deliverables, and timelines are specified in individual service agreements or statements of work. These Terms & Conditions apply to all services unless explicitly superseded by specific contract terms.

4. Service Engagement

4.1 Initial Consultation

We typically begin with an initial consultation to understand your needs and determine whether our services are appropriate for your situation. This consultation does not constitute a commitment from either party.

4.2 Service Agreement

Formal service engagements require a written agreement specifying scope, deliverables, timeline, fees, and other relevant terms. Services commence upon execution of this agreement and receipt of any required deposits.

4.3 Changes to Scope

Changes to the agreed scope of work require written agreement from both parties. Such changes may affect timelines and fees, which will be communicated before proceeding with modified scope.

5. Payment Terms

5.1 Fees and Invoicing

Service fees are specified in individual service agreements. Unless otherwise agreed, payment is due within 30 days of invoice date. We reserve the right to suspend services if invoices remain unpaid beyond agreed terms.

5.2 Currency

All fees are quoted and payable in Malaysian Ringgit (MYR) unless otherwise specified in writing.

5.3 Additional Expenses

Significant additional expenses (such as travel for on-site workshops or assessments) will be agreed in advance and invoiced separately or included in the initial service agreement.

6. Intellectual Property

6.1 Our Intellectual Property

All methodologies, frameworks, templates, and general knowledge resources developed by Meridiq remain our intellectual property. We grant you a non-exclusive license to use deliverables provided as part of services for your internal business purposes.

6.2 Your Intellectual Property

You retain all rights to your proprietary information, data, and materials. By sharing such information with us, you grant us a limited license to use it solely for providing the agreed services.

6.3 Work Product

Specific deliverables created for your engagement (such as assessment reports or implementation plans) become your property upon full payment of fees. We may retain copies for our records and quality purposes.

7. Confidentiality

We maintain strict confidentiality regarding all client information. We will not disclose your proprietary information, business plans, data, or other confidential materials to third parties without your explicit consent, except:

• When required by law or legal process
• To professional advisors bound by confidentiality obligations
• When information becomes publicly available through no fault of ours

This confidentiality obligation survives termination of our service relationship.

8. Disclaimers

We provide professional consulting services to the best of our ability, however:

• Our recommendations are advisory in nature. Implementation decisions and outcomes remain your responsibility
• We do not provide legal, financial, or accounting advice. Consult appropriate professionals for such matters
• Technology landscapes change rapidly. Recommendations are based on information available at the time of service delivery
• Success of AI implementations depends on many factors beyond our control, including organisational commitment, data quality, and market conditions

Services are provided on an "as is" basis. While we strive for accuracy and quality, we make no warranties regarding specific outcomes or results from implementation of our recommendations.

9. Limitation of Liability

To the maximum extent permitted by Malaysian law, our total liability for any claims arising from services provided shall not exceed the total fees paid by you for the specific service giving rise to the claim.

We shall not be liable for any indirect, consequential, incidental, or special damages, including loss of profits, business interruption, or loss of data, even if we have been advised of the possibility of such damages.

10. Termination

10.1 Termination by Either Party

Either party may terminate a service engagement with written notice as specified in the service agreement. Fees for work completed up to the termination date remain payable.

10.2 Termination for Cause

Either party may terminate immediately if the other party materially breaches these terms and fails to remedy the breach within 14 days of written notice.

10.3 Effects of Termination

Upon termination, we will provide any completed deliverables upon receipt of payment for work performed. Confidentiality obligations and intellectual property provisions survive termination.

11. Dispute Resolution

In the event of any dispute arising from these terms or our services, parties agree to first attempt resolution through good faith negotiation. If negotiation does not resolve the matter within 30 days, parties may pursue mediation before resorting to legal proceedings.

These Terms & Conditions are governed by the laws of Malaysia. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. General Provisions

12.1 Entire Agreement

These Terms & Conditions, together with any specific service agreement, constitute the entire agreement between parties regarding the subject matter and supersede all prior understandings or agreements.

12.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

12.4 Assignment

Neither party may assign their rights or obligations under these terms without the other party's written consent.

13. Changes to Terms

We may update these Terms & Conditions periodically. Material changes will be communicated via email or website notice. Continued use of our services after changes become effective constitutes acceptance of the revised terms.

For active service engagements, terms in effect at the time of engagement continue to apply unless both parties agree to updated terms in writing.

14. Contact Information

For questions about these Terms & Conditions or any service-related matters, please contact us: